Return & Refund Policy
At Lithora Tech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
30-Day Money Back Guarantee
We offer a 30-day money back guarantee from the date your order is delivered.
Eligibility for Returns
To be eligible for a return, your item must:
- Be returned within 30 days of delivery.
- Be in its original condition.
- Include all original parts, accessories, and packaging where possible.
Non-Returnable Items
We cannot accept returns for:
- Items damaged through misuse or improper handling.
- Products that have been modified or altered.
- Items returned outside of the 30-day return period.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery and provide photos of the issue. We will work with you to arrange a replacement or refund where applicable.
Refunds
Once your return has been received and inspected, we will notify you of the outcome. Approved refunds will be processed back to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team. We are committed to providing a smooth and hassle-free experience.
Thank you for choosing LithoraTech.
Contact Us
We're here to help. If you have any questions about our products, orders, or services, our friendly support team is ready to assist. Contact us anytime and we'll get back to you as soon as possible.